Terms and Conditions
1 : ORDERS
Please note that if In-Stock fabrics are purchased with Pre-Order fabrics in the one order, In-Stock fabrics will be held until Pre-Order fabrics arrive and they will be sent together.
If you would like your In-Stock fabrics sent straight away, please purchase them separately.
Pre-order fabrics have been given an estimated delivery time frame after pre-order closes. In the event pre-orders take longer than the time frame provided, we will contact you to let you know and offer a refund should you choose.
It is always recommended to prewash your fabric separately before you use it as this will allow for any shrinkage in the fabric (up to 4%) and ensure any residue from the manufacturing process has been washed away. This shrinkage is deemed acceptable. Fabric weight may vary +/-10gsm. Rox'n'Rolls recommends using vinegar in the rinse cycle to help maintain the vibrancy of the fabric. Using a dryer will fade digitally printed fabrics faster
2 : RETURNS
Please note that as all orders are custom cut, returns and exchanges are not offered unless there is a fault in the fabric. Refunds are not available for change of mind, however, a store credit could be offered in certain circumstances. Any orders that are approved for refund must be returned in original condition and unwashed.
Please note flaws within 7cm of the selvege are deemed acceptable, including holes smaller then 5mm in diameter. In the event that a ‘flaw’ (not within the allowed limits) is detected, we will happily issue a replacement fabric of the same print. If the same print is not available we will happily order it in for you or issue a store credit.
Please note that refunds will not be issued for any fabric that has been cut or washed. It is the responsibility of the purchaser to ensure you have checked your fabric for any flaws and notified us with 7 days of receiving to be eligible for any replacements, refunds or credits. .
All prints are digitally printed. The colour of the images on the site may vary slightly due to different screen settings, and may appear different once the fabric is received. Different fabric bases may also display colours of the same print differently. Shades of grey can appear with a slight pink tinge due to the red used to create grey. These slight colour differences are not eligible for returns.
In the instance of major colour discrepancies, Rox'n'Rolls will contact you to advise you of the difference and will be happy to offer a refund should you choose.
3 : SHIPPING
Pre-Paid Post Satchel:
0 - 1kg - Small Satchel - $11.45
1 - 3kg - Medium Satchel - $14.55
3 - 5kg - Large Satchel - $17.65
Pre-Paid EXPRESS Post Satchel:
0 - 1kg - Small Satchel - $14.55
1 - 3kg - Medium Satchel - $17.30
3 - 5kg - Large Satchel - $24.90